Our privacy policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Collection of Personal Data
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) information that you provide to us for the purpose of registering with us (including your name, email address, telephone number, postal address, and company details);
(c) information relating to any transactions carried out between you and us on or in relation to this website including information relating to any purchases you make of our documents;
(d) any other information that you choose to send to us.
Cookies
We use cookies on this website.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
The cookie is required so that the website can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible. This cookies expires at the end of your browsing session.
The “session” cookie is intended for the user’s convenience. Our website creates this cookie with a copy of the initial session ID so that the user can be classed as “returning” and the contents of their shopping basket will still be available when the user returns to the website. If the user signs in with an email address and password, these login details are also saved so that the user can remain logged in when returning (the password is encrypted). If the user signs out, the login details are removed from the cookie. This cookie expires after 1 year.
In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
Using Personal Data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you downloads purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you email notifications which you have specifically requested;
Other Disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are in the European Union, information which you provide may be transferred to Countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
Data Security
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask for your password.
Policy Amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Your Rights
You may instruct us to provide you with any personal information we hold about you.
You may instruct us not to process your personal data for marketing purposes by email at any time.
Updating Your Information
Please let us know if the personal information which we hold about you needs to be corrected or updated.